Tides Terms of Use

You must be at least 18 years old and legally capable of entering into a binding agreement to use Tides.

By using Tides, you represent that:

• You are at least 18 years old.
• The information you provide is accurate.
• You will use Tides only for lawful purposes.
• You have authority to provide the information you submit.
• You will not use Tides to monitor, harass, deceive, manipulate, control, or harm another person.

Tides is a cycle-aware relationship communication and general-wellness platform intended to help couples better understand and navigate menstrual-cycle changes together.

Current or planned features may include:

• Estimated cycle-phase information
• Automatic cycle-phase updates
• Support preferences
• Partner invitations
• Connected-partner experiences
• Partner View
• Explain Today
• Hard Day
• Repair
• Optional PMDD partner education
• Favorites
• Wishlists
• Important dates
• Automatic reminders
• Care preferences
• Little Things
• Appreciation messages
• Future journal features
• Future AI-assisted communication features

Because Tides is in testing, features may:

• Change
• Be delayed
• Be removed
• Operate differently than described
• Be temporarily unavailable
• Be released only to certain testers

Tides does not provide:

• Medical advice
• Diagnosis
• Treatment
• Therapy
• Psychiatric care
• Crisis intervention
• Emergency services
• Legal advice
• A substitute for professional care

Tides does not diagnose:

• PMDD
• PMS
• Depression
• Anxiety
• Bipolar disorder
• Trauma-related conditions
• Personality disorders
• Attachment disorders
• Abuse
• Any other medical or mental-health condition

Information provided through Tides is intended for general education, communication, and wellness support.

Consult a qualified healthcare professional regarding symptoms, diagnosis, medication, treatment, or health concerns.

Do not delay or disregard professional care because of information provided through Tides.

Tides is not an emergency or crisis service.

Do not rely on:

• Hard Day
• Explain Today
• Repair
• Partner messages
• Cycle reminders
• PMDD education
• Future AI features

for emergencies involving:

• Suicide
• Self-harm
• Violence
• Domestic abuse
• Stalking
• Sexual assault
• Child safety
• Severe medical symptoms
• Acute psychiatric symptoms
• Immediate danger

If you or another person may be in immediate danger, contact local emergency services or an appropriate crisis, medical, or domestic-violence resource.

Tides does not guarantee that it will detect crisis language, abuse, danger, or unsafe situations.

Tides will not automatically contact a partner, healthcare provider, emergency service, or law-enforcement agency unless a future feature expressly states otherwise and any legally required authorization has been obtained.

Cycle phases shown by Tides are estimates based on information entered by the user.

They do not confirm:

• Ovulation
• Fertility
• Pregnancy
• Hormone levels
• Medical status
• Emotional state
• Sexual interest
• Consent
• Capacity
• Competence
• Relationship readiness

Do not use Tides as:

• Contraception
• Fertility treatment
• Pregnancy confirmation
• Hormone testing
• Medical testing
• A substitute for professional advice

Cycle length and individual experiences vary.

Tides may allow a user to indicate:

• She experiences strong luteal symptoms
• She is unsure whether she has PMDD
• She has been diagnosed with PMDD by a healthcare professional

Selecting clinician-diagnosed PMDD is a statement made by the user.

Tides does not issue, independently verify, or confirm that diagnosis.

A user who selects clinician-diagnosed PMDD may choose whether Tides explains PMDD to her connected partner.

She may choose to share:

• A general explanation
• Her personal experience
• Her support preferences
• Other approved details
• Both general and personal information

She may also choose:

• Not right now
• Never share PMDD information
• Turn PMDD sharing off later

Tides is helping communicate information supplied by the user. It is not diagnosing or treating her.

A partner must not use PMDD information to:

• Dismiss legitimate concerns
• Shame the user
• Assume how she feels
• Predict her behavior
• Override her current statements
• Ignore her boundaries
• Excuse harmful behavior by either person

A Tides account may be connected to another adult’s account or phone number through the applicable invitation and consent process.

A partner connection does not:

• Create legal authority over another person
• Provide full access to another person’s account
• Create consent to sex or physical contact
• Create consent to communication at any time
• Create consent to location tracking
• Create authority over medical decisions
• Guarantee that shared information is complete or current
• Require a person to follow every Tides suggestion
• Make Tides responsible for either person’s behavior

Either person may pause eligible messages or disconnect where the feature is available.

You may not:

• Connect someone without authorization
• Impersonate another person
• Submit contact details you are not authorized to use
• Circumvent another person’s opt-out
• Access another person’s account without permission

After the applicable approvals are completed, Tides may automatically send:

• Estimated cycle-phase updates
• Approved support suggestions
• Important-date reminders
• Approved favorite or wishlist suggestions

Automatic messaging may begin only after:

1. The cycle-sharing user approves the relevant sharing categories; and
2. The connected partner consents to receive recurring messages.

Either person may turn off or pause the message categories available to them.

Tides automates approved reminders, not assumptions.

Automatic messages must not be treated as proof of:

• Someone’s current mood
• Someone’s hormone levels
• Someone’s intentions
• Someone’s sexual interest
• Someone’s consent
• Someone’s ability to make decisions
• Someone’s relationship intentions

Explain Today, Hard Day, Repair, and appreciation messages are intended to be manually initiated.

Where Tides provides a message preview, the user is responsible for:

• Reviewing the message
• Editing the message as needed
• Confirming the intended recipient
• Deciding whether to send it

You remain responsible for messages you choose to send.

Tides does not guarantee that a message will:

• Be delivered
• Be read
• Be interpreted as intended
• Receive a response
• Resolve a conflict
• Improve a relationship

Repair is a structured communication aid.

It may help a user:

• Apologize
• Acknowledge impact
• Clarify meaning
• Request a pause
• Say they are not ready to talk
• Suggest reconnecting later

Repair is not:

• Couples therapy
• Mediation
• Crisis intervention
• A determination of fault
• Proof that one person is right
• A requirement to reconcile

Cycle context may help explain feelings or vulnerability, but it does not excuse:

• Cruelty
• Threats
• Coercion
• Abuse
• Manipulation
• Harassment
• Repeated harmful conduct

Do not use Repair to pressure another person to:

• Communicate
• Forgive
• Reconcile
• Remain in a relationship
• Ignore a boundary

Do not use Repair if contacting another person could create danger.

By opting in to Tides SMS messages, you agree to receive recurring automated or non-automated text messages associated with Tides and your connected-partner experience.

Messages may include:

• Invitations
• Consent requests
• Cycle updates
• Support suggestions
• Important-date reminders
• User-triggered messages
• Service messages
• Security notices

Message frequency varies.

Message and data rates may apply.

Consent to receive SMS messages is not a condition of purchasing any product or service.

You may reply:

• STOP to unsubscribe
• HELP for assistance

After receiving STOP, Tides may send one confirmation message.

Mobile carriers are not responsible for delayed or undelivered messages.

You are responsible for keeping your phone number accurate and current.

Do not provide another person’s phone number unless you are authorized to do so.

For SMS assistance, contact: admin@tideswithyou.com

You are responsible for:

• Providing accurate information
• Protecting your login credentials
• Maintaining control of your device
• Reviewing your sharing settings
• Keeping your contact information current
• Notifying Tides of suspected unauthorized access

You may not share login credentials in a way that gives another person unauthorized access.

Tides may suspend or restrict an account if we reasonably believe it has been compromised or misused.

You may not use Tides to:

• Harass, threaten, shame, or abuse another person
• Monitor or track another person without consent
• Manipulate, test, or control a partner
• Pressure sexual activity or physical contact
• Impersonate another person
• Submit deliberately false information
• Access another person’s account without authorization
• Circumvent consent or opt-out settings
• Send spam
• Send unauthorized marketing
• Upload malware or harmful code
• Disrupt or interfere with the service
• Reverse-engineer the service except where legally permitted
• Scrape data
• Violate privacy or intellectual-property rights
• Discriminate unlawfully
• Use another person’s cycle or health information for employment, insurance, credit, housing, or similar decisions
• Use Tides for an unlawful purpose

We may investigate, restrict, suspend, or terminate accounts used in violation of these rules.

“User Content” includes information, messages, preferences, dates, lists, drafts, feedback, and other material you submit.

You retain ownership of your User Content.

You grant Tides a limited, nonexclusive license to host, store, process, transmit, reproduce, and display User Content only as reasonably necessary to:

• Operate Tides
• Provide requested features
• Deliver messages you authorize
• Maintain connected-partner functionality
• Maintain security
• Resolve technical issues
• Comply with law

You represent that you have the right to submit the User Content you provide.

Do not submit content that violates another person’s rights.

Tides may introduce private journaling or Shared Moments features in the future.

Private journal content should remain visible only to the person who created it unless that person deliberately chooses to share it.

Tides does not currently promise that journal features will be available during the initial testing phase.

Any future journal feature may be subject to additional disclosures and controls.

Tides may introduce AI-assisted features in the future.

AI-generated information may be:

• Incomplete
• Incorrect
• Inappropriate
• Based on limited context
• Different from what a professional would recommend

Future AI features must not be relied on as:

• Medical advice
• Diagnosis
• Treatment
• Therapy
• Crisis assistance
• Legal advice
• A definitive interpretation of another person’s motives

Users are responsible for reviewing and editing AI-generated messages before sending them.

Tides does not guarantee that AI will accurately understand a user, partner, relationship, or situation.

Tides is currently being tested.

During testing:

• Features may be incomplete.
• Bugs may occur.
• Messages may be delayed or fail.
• Data may be reset, migrated, or corrected.
• Access may be limited.
• Features may change.
• Features may be temporarily unavailable.
• Some described features may not yet be active.

You agree to use beta features at your own discretion.

Please promptly report:

• Unexpected disclosures
• Consent failures
• Unwanted messages
• Harmful message content
• Incorrect account linking
• Security concerns
• Technical problems

Contact: admin@tideswithyou.com

If you provide product feedback, ideas, suggestions, or feature requests, you allow Tides to use that feedback without restriction or compensation.

This does not give Tides ownership of your private cycle, PMDD, emotional, relationship, or message content.

Tides may rely on third-party services, including:

• Hosting providers
• Database providers
• Authentication providers
• App stores
• SMS providers
• Email providers
• Analytics providers
• Linked retailers and websites

Third-party services are governed by their own terms and privacy practices.

Tides is not responsible for services outside our reasonable control.

Tides, including its:

• Software
• Name
• Branding
• Logo
• Text
• Graphics
• Design
• Features
• Website
• App content

is owned by Tides Labs LLC or its licensors and is protected by applicable intellectual-property laws.

These Terms do not give you ownership of Tides.

You receive a limited, revocable, nonexclusive, nontransferable right to use Tides for personal, noncommercial purposes in accordance with these Terms.

Tides may introduce subscriptions or paid features in the future.

Before charging you, we will disclose:

• The price
• Billing frequency
• Renewal terms
• Cancellation method
• Any applicable trial terms

Additional payment terms may apply.

The current testing phase may be provided without charge.

You may stop using Tides at any time.

You may request account deletion by contacting: admin@tideswithyou.com

We may suspend or terminate access if:

• You violate these Terms.
• Your use creates legal or safety risk.
• You misuse partner information.
• You circumvent consent settings.
• You misuse SMS features.
• We discontinue the service.
• We reasonably believe suspension is necessary to protect users or Tides.

After a partner disconnection:

• New partner updates will stop.
• New shared information will no longer be available.
• Previously delivered messages may remain on another person’s device.
• Each person may retain their own account unless it is deleted.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TIDES IS PROVIDED “AS IS” AND “AS AVAILABLE.”

TIDES DISCLAIMS WARRANTIES OF:

• MERCHANTABILITY
• FITNESS FOR A PARTICULAR PURPOSE
• NON-INFRINGEMENT
• ACCURACY
• AVAILABILITY
• SECURITY
• RELATIONSHIP OUTCOMES
• MEDICAL OUTCOMES
• WELLNESS OUTCOMES

Tides does not guarantee that:

• The service will prevent conflict.
• A partner will respond supportively.
• Cycle estimates will be accurate.
• A message will improve a relationship.
• PMDD information will be understood.
• The service will be uninterrupted.
• Every feature will work without error.
• Crisis or harmful content will be detected.
• Information entered by another user will be accurate.

Nothing in these Terms excludes rights or warranties that cannot legally be excluded.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TIDES LABS LLC AND ITS OFFICERS, EMPLOYEES, CONTRACTORS, AFFILIATES, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO TIDES.

THIS INCLUDES DAMAGES ARISING FROM:

• RELATIONSHIP CONFLICT
• MESSAGE CONTENT
• MESSAGE MISINTERPRETATION
• CYCLE ESTIMATES
• PARTNER CONDUCT
• UNAUTHORIZED DEVICE ACCESS
• DATA LOSS
• SERVICE INTERRUPTION
• RELIANCE ON WELLNESS INFORMATION
• RELIANCE ON FUTURE AI INFORMATION

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TIDES’ TOTAL LIABILITY FOR CLAIMS ARISING DURING ANY TWELVE-MONTH PERIOD WILL NOT EXCEED THE GREATER OF:

• THE AMOUNT YOU PAID TIDES DURING THAT PERIOD; OR
• ONE HUNDRED U.S. DOLLARS

Some jurisdictions do not allow certain limitations, so these limitations may not apply fully to you.

To the maximum extent permitted by law, you agree to indemnify and hold harmless Tides Labs LLC and its officers, employees, contractors, and affiliates from claims arising from:

• Your unlawful use of Tides
• Your violation of these Terms
• Your infringement of another person’s rights
• User Content you submit
• Your misuse of another person’s information
• Your circumvention of consent or privacy controls

This section does not apply where prohibited by law.

These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-law principles, except where the law of your place of residence requires otherwise.

Any dispute not resolved informally may be brought in a court with lawful jurisdiction over the dispute.

Before filing a formal legal claim, you and Tides agree to make a good-faith attempt to resolve the issue informally.

Contact: admin@tideswithyou.com

Your message should explain:

• The issue
• The relevant account information
• The resolution being requested

Because Tides is currently in a limited testing phase, concerns are reviewed directly by the Tides team.

We may update these Terms as Tides is tested and developed.

When we update them, we will change the “Last Updated” date.

We may provide additional notice when legally required or when a change materially affects users.

If you do not agree to revised Terms, you should stop using Tides.

These Terms, the Privacy Policy, applicable SMS disclosures, and any feature-specific notices form the agreement between you and Tides.

If a provision is found unenforceable, the remaining provisions will remain effective.

Our failure to enforce a provision is not a waiver of that provision.

You may not assign these Terms without our written permission.

Tides may assign these Terms as part of a merger, acquisition, financing, restructuring, or sale of assets.

For account questions, technical support, privacy requests, deletion requests, SMS assistance, or questions about these Terms, contact:

Tides Labs LLC
admin@tideswithyou.com